Monday, June 14, 2010

how release your anger?

I went to CIMB bank accompanied eja to close her account. and a minutes later, time aku tengah duduk suddenly one of the customer, age around 50, pakcik, meninggikan suara. I thought he was make a joke or kebisaan orang kedah kan cakap kasar and aku ingatkan biasa je, lepas tu pakcik tu asyik ulang and repeat the word bangang-bangang kepada staff yang incharge customer service yang tolong tekan kn number untuk dia tu. I was like what happen, everyone was look at this pakcik, but, am not show my concerned on that situation, buat mcm nothing happen, picit-picit keypad handphone. haha memang pandai berlakon. tapi dada berdebar-debar kot, kakak customer service tu asyik ulang ckap minta maaf pakcik, minta maaf, tak perasaan, something like that. dan pakcik tu dengan ulangan bangang, and bangang, with his bengis face. what I can conclude is, the kakak was give the wrong number to the pakcik, since the wrong number given, the pakcik have to wait long time just to make payment of his car, the number with his is for open account or waiting to apply loan if am not mistaken because those want to open account have to wait lama sikit compared dengan yang nak buat payment, cash kan cheque or deposit money kan. so I think this pakcik maybe tunggu lama and heran why he have to wait padahal kitaorang yang baru datang ni terus kena panggil number.

this pakcik terus ke kaunter dan bertanya, kakak yang jaga kaunter tu told that pakcik number is not mix the purpose. apa lagi. berang la pakcik tu terus melulu ke arah customer service counter dan ber-bangang bangang.

I thought if I were in that girl shoes. kena marah macam tu, sure meleleh dah. lepas tu diam je. malu woh.

being a manusia ni, memang macam-macam ragam kan, kadang-kadang kita memarahi and in other situation, we will be be angry by other party. kalau tak tahan macam mana nak kerja?

lagi satu kan is, how you manage anger? adakah dengan cara memarahi orang kita dapat memuaskan hati? adakah dengan cara dapat memalukan orang kita rasa puas puas. macam tu ke?

or 1 lagi cara, menulis comment yang bukan-bukan dalam c-box orang and biarkan orang lain baca. rasa best ke?

fikir lah. sebenarnya dalam situasi dalam bank tadi, I rasa, beliau telah memalukan diri beliau sendiri. orang akan fikir ohhhh this is the low mind of people, langsung tak ber-berhave. dah lah yang dimarah tu perempuan. atau mungkin, dengan fikiran positive nya kita boleh fikir, maybe that pakcik ada masalah besar dan terbawa-bawa ke dalam bank.

itu je, akhirnya, purpose I wrote this is to share how embarrassing being in that position. dimarahi di depan orang. and please behave in the public because we living in the community, have an ethical, despite sometimes rasa nk marah, tp kena jaga air muka dan maruah orang jugak kalau tak nak maruah sendiri tercemar.

tiba-tiba teringat zaman bercinta dulu time sekolah menengah , gaduh dengan boyfriend. kena marah kat bustand depan orang ramai. sumpah wa malu.

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